About the role

Key accounts manager is appointed to oversee the team assigned to the portfolio of accounts under his management. Key Account manager’s duties would include sales, planning and managing the full relationship between Trukker and the clients in his underlying portfolio

The key roles and responsibilities will include:

• Select, hire, train & manage Marine Sales executives and CRM team members to ensure a team of the strongest talents are being attracted, motivated and well maintained
• Work on the development of the necessary training materials
• Set Sales & CRM targets and objectives strategies
• Work on developing and setting the description of tasks and main duties of each title under his management
• Identify sales opportunities and direct the Accounts management team accordingly
• Strictly ensure the team’s weekly/monthly targets are being met by giving them necessary support needed in terms of expanding business volumes, and conducting phone calls and business visits
• Ensure optimum acquisition of bigger shares of business volumes out of existing accounts
• Closely monitor individual accounts’ performances to detect any lost business and take immediate corrective actions
• Clearly understand individual accounts’ needs to be able to assign and distribute different accounts among the Sales/CRM team members
• Assign tasks to the Sales/CRM team members
• Ensure optimum CRM system & dashboard utilization
• Support the Account management team by attending higher level meetings to assist in closing deals
• Resolve disputes
• Review & approve proposed prices submitted by the CRM’s to clients
• Conduct periodic evaluation to the Sales/CRM’s
• Provide periodic reporting to top management

Requirements and Qualifications:

• Bachelor degree is a must
• +5 year in similar position in the field of (Logistics – Trucking – Shipping lines)
• Advanced Computer Skills (MS Office)
• Well organized & can Perform multi tasks
• Exceptional time management, verbal and written communication skills
• Good Command of English
• Professional manner, presentable, punctual and strong ethical code
• Professional in decision-making & problem solving.

Trukker invites talents to join its team, if you've got what it takes contact us on career@trukker.com